As a part of our product development practice, we offer services that cover the whole development cycle, such as definition, implementation, support, and ongoing release management.>
Technical support and Sustainable engineeringWe cooperate with your staff to offer all of the required levels of assistance and suitable handovers. Our team can act as a front end for the maintenance, taking the first call out of your clients throughout any channel (phone, email, chat, and many others.), or function as a point of escalation for a second- or third-level support. Our team don’t leave the clients even when the product is released. We are always ready to update the mobile app in compliance with the growing needs of the business or the user feedbacks. Whether the product is early in its lifecycle or at the maintenance stage, our team can provide the sustaining engineering services to guarantee continued updates and ongoing support. We are able to expand principal releases to introduce new functionality on a regular cadence or as required by the customer base. The engineers work carefully with the technical support team to make sure all defect reports are prioritised and assigned to upcoming releases.